Official 1cube Documents

1cube Terms & Conditions — Complete Guide to Using the Malaysian Platform

Before you start playing at 1cube, please take a moment to read these terms and conditions. This document outlines your rights and responsibilities as a 1cube member, and explains how we manage accounts, deposits, withdrawals, and bonuses — all written in clear, straightforward language.

Last Updated: 1 January 2026
Version: Bahasa Malaysia

Key Things You Need to Know

Before reading the full document, here are the most important things you need to know as a 1cube member.

18+ Age Requirement

The 1cube platform is strictly for users aged 18 and above. Registration, deposits, and use of any games by individuals under 18 are strictly prohibited, and any such account will be terminated immediately without a refund upon verification.

One Account Per Person

Each user is only permitted to hold one account at 1cube. Creating multiple accounts using different names, phone numbers, email addresses, or devices for the purpose of abusing bonuses is a serious violation and may result in all associated accounts being permanently blocked.

Bonus Rollover Requirements

All bonuses at 1cube are subject to the rollover requirements stated in each respective offer. Generally, welcome bonuses carry a rollover requirement of between 10x and 30x, depending on the bonus type. Full terms are outlined on each promotion page and must be met before any withdrawal is permitted.

Fast Withdrawals & Minimum Limits

Withdrawals to Malaysian e-wallets such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay are processed within 15–30 minutes. The minimum withdrawal amount is RM50. KYC verification may be required for first-time withdrawals or amounts exceeding certain thresholds.

Security & Data Protection

All your personal data and financial information are protected with 256-bit SSL encryption. 1cube does not share your information with third parties without your consent, except where required by law. Member funds are held in accounts segregated from the company's operational accounts.

Responsible Gaming

1cube is committed to responsible gaming. We provide deposit limit, loss limit, and mandatory break tools. If you or someone you know is experiencing gambling-related issues, please reach out to the 1cube support team or visit our Responsible Gaming page.

Important Note: By registering or using the 1cube platform, you agree to be fully bound by these Terms & Conditions. Please read this document carefully. If you do not agree with any part of it, please discontinue use of the 1cube platform immediately and contact our support team at support@1cube.best.

General Terms & Eligibility of Use

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 1cube ("Platform", "we", "the company"). These Terms govern your use of all services, games, and features available on the 1cube platform, including the website, mobile interface, and any associated applications.

1cube is an online casino and Sports Betting platform offering a wide range of digital entertainment, including slots, baccarat, Live Casino, football betting, Sports Betting, and other games playable online by eligible users in Malaysia.

Basic Eligibility to Register and Use 1cube

To use the 1cube platform, you must meet all of the following eligibility requirements at all times:

  • You are 18 years of age and above at the time of registration and at all times when using the platform.
  • You are an individual with full legal capacity to enter into a valid and binding agreement.
  • Your use of this platform does not violate any laws, regulations, or restrictions applicable to you based on the jurisdiction in which you are located.
  • You have never been declared bankrupt and are not subject to any ongoing insolvency proceedings.
  • You are registering and using the platform in your own personal capacity and not on behalf of any third party.
  • All information you provide to 1cube during registration and use of the platform is truthful, accurate, current, and complete.

Age Restriction Notice: 1cube takes underage gambling seriously. If we identify or suspect that a member is under 18 years of age, the account will be suspended immediately pending investigation, and all balances and winnings may be forfeited without refund.

Overall User Responsibility

As a 1cube member, you are solely responsible for ensuring that your use of this platform is lawful in your jurisdiction and complies with all applicable local laws. 1cube is not liable for any legal consequences that users may face as a result of accessing this platform from jurisdictions where online gambling is restricted.

Registration & Account Management

The registration process at 1cube is designed to be simple and straightforward. However, there are several important conditions and responsibilities tied to your account that you should fully understand.

Registration Process

To create an account with 1cube, you will need to provide the following accurate and truthful information:

  • Full name as per your valid identity card or passport.
  • An active Malaysian mobile number for OTP verification.
  • A valid and active email address.
  • Date of birth for age verification.
  • A strong, unique password for your account.

One Account Per User — Strictly Enforced

Each individual is only permitted to hold one active account on the 1cube platform at all times. Creating more than one account for any purpose — including claiming multiple bonuses, circumventing betting limits, or bypassing account restrictions — is a serious breach of these Terms. 1cube reserves the right to close all associated accounts, forfeit all balances and winnings, and permanently ban the user from registering again in the future.

Security Note: You are solely responsible for keeping your 1cube account password and login credentials confidential. Do not share your login details with anyone. 1cube will never ask for your password through any communication channel. If you suspect your account has been accessed without authorisation, please contact our support team at support@1cube.best immediately.

Identity Verification (KYC)

1cube reserves the right to request identity verification (KYC) from any member at any time, particularly prior to processing withdrawals that exceed certain thresholds or when unusual account activity is detected. Documents that may be requested include a copy of your national ID or passport, proof of address, and proof of the payment method used. Failure to provide the requested documents within the stipulated timeframe may result in account suspension until the KYC process is completed.

Account Closure

You may close your 1cube account at any time by contacting our support team. Prior to closure, all balances eligible for withdrawal will be paid out in accordance with standard withdrawal procedures. 1cube also reserves the right to close or suspend any account without prior notice if a member breaches these Terms, engages in fraud, or carries out activities that compromise the integrity of the platform.

Deposits & Withdrawals

1cube offers deposit and withdrawal methods fully tailored for Malaysian users. All financial transactions on the 1cube platform are conducted in Malaysian Ringgit (MYR) and processed through secure, trusted local payment channels.

Accepted Payment Methods

1cube accepts deposits and withdrawals via the following local Malaysian payment methods only:

  • Touch 'n Go eWallet
  • DuitNow (including DuitNow QR and DuitNow Transfer)
  • FPX Internet Banking (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and other major Malaysian banks)
  • GrabPay
  • Boost
  • ShopeePay

Important: The payment method used for deposits must be in the same member's name. 1cube does not accept deposits or withdrawals made through third-party accounts. Transactions using another person's account will be reversed and the associated account may be suspended pending investigation.

Deposit & Withdrawal Limits

Transaction Type Minimum Limit Maximum Limit (Per Day) Processing Time
Deposit RM 20 RM 50,000 Instant – 5 minutes
Withdrawal (E-Wallet) RM 50 RM 30,000 15 – 30 minutes
Withdrawal (FPX / Bank) RM 50 RM 30,000 30 minutes – 2 hours
Withdrawal (VIP Platinum+) RM 50 RM 100,000 Priority < 15 minutes

Withdrawal Requirements

Withdrawals may be made at any time provided the following conditions are met:

  • The account has completed the required KYC verification process.
  • All rollover requirements associated with any bonus received have been fully met.
  • The original deposit has been wagered at least once (1x rollover) prior to withdrawal.
  • There are no active investigations or account freezes in place.

1cube reserves the right to request additional verification before processing large or unusual withdrawals. This is a security measure to protect members from unauthorised access to their accounts.

Bonuses, Promotions & Loyalty Programme

1cube offers a wide range of bonuses and promotions for both new and existing members. Each bonus carries its own terms and conditions, which must be read and understood before claiming.

1cube General Bonus Principles

  • All bonuses are for the personal use of the member only and may not be transferred to another person.
  • 1cube reserves the right to modify, withdraw, or discontinue any bonus or promotion at any time without prior notice.
  • Only one bonus may be active at a time unless stated otherwise in the relevant promotion's terms.
  • Bonuses obtained through dishonest means or fraud will be forfeited and the associated account may be closed.

Rollover Requirements (Wagering Requirements)

A rollover or wagering requirement is the betting condition that must be satisfied before bonus funds or winnings derived from a bonus can be withdrawn. For example, a MYR 100 bonus with a 20x rollover requirement means you must wager a total of MYR 2,000 (MYR 100 × 20) before that bonus amount becomes withdrawable.

How Rollover Is Calculated: Rollover requirements are calculated based on the bonus amount only (not deposit + bonus). All games on 1cube contribute towards the rollover requirement, though some games may contribute at different rates (for example, slots may contribute 100%, while certain Sports Betting markets contribute at a lower rate). Full details are stated on each promotion page.

Welcome Bonus

The 1cube welcome bonus is available to new members making their first deposit. General conditions include a minimum deposit of RM30, a rollover requirement of 15x to 30x depending on the bonus type, and a bonus validity period of 30 days from the date of activation. For full details, please refer to the Welcome Bonus ours.

1cube VIP Programme

Active 1cube members are automatically enrolled in the VIP loyalty programme, which features five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Loyalty points are accumulated based on every bet placed and can be redeemed for cash bonuses or free spins. The higher your VIP tier, the greater the exclusive benefits you receive, including higher cashback rates, increased withdrawal limits, and priority withdrawal processing.

Game Rules

All games available on the 1cube platform have their own rules, which can be found in the "Game Info" or "How to Play" section within each game's interface. Users are responsible for understanding the rules of each game before playing with real money.

Game Fairness & RNG

All casino games at 1cube — including slots, baccarat, roulette, and blackjack — use a Random Number Generator (RNG) system that has been independently audited and certified by an accredited third party. This ensures that every game outcome is truly random and cannot be predicted, manipulated, or influenced by anyone, including 1cube itself.

Sports Betting & Football

Sports Betting at 1cube covers a wide range of sports, including football (Malaysia Super League, EPL, Champions League, and over 50 other leagues), badminton, e-sports, and more. All bets are final once accepted by the system. 1cube reserves the right to void or reject bets under exceptional circumstances, such as technical errors, sudden changes in match conditions, or where there are signs of match manipulation.

Technical Disruption

Should a technical disruption occur during your gaming session — such as an internet connection failure, server issue, or software error — 1cube will use data stored in its systems to determine a fair game outcome. Any funds involved in an interrupted session will be returned to your account balance or credited as winnings, depending on the state of the game at the time of the disruption. 1cube is not liable for interruptions caused by third parties such as your internet service provider.

Account Security & Data Protection

1cube takes member data security and privacy extremely seriously. We continually invest in our security infrastructure to ensure your information and funds are always protected to the highest possible standard.

1cube Security Measures

  • 256-bit SSL Encryption: All communications between your device and 1cube's servers are encrypted to the same standard used by Malaysia's leading banks.
  • Two-Factor Authentication (2FA): You can enable 2FA for an extra layer of account security using an OTP sent to your registered mobile number.
  • 24/7 Monitoring: 1cube's security system monitors all account activity in real time to detect any suspicious behaviour.
  • Fund Segregation: Member funds are held in accounts fully segregated from the company's operational accounts.

For complete information on how 1cube collects, uses, and protects your personal data, please refer to Privacy Policy ours, separately.

Responsible Gaming

1cube believes that digital entertainment should be enjoyed responsibly. Gambling is a leisure activity — not a means of generating regular income or resolving financial difficulties. We provide a range of tools to help members stay within comfortable and healthy limits.

Responsible Gaming Tools at 1cube

  • Deposit Limit: Set daily, weekly, or monthly deposit limits based on what you can afford. These limits take effect immediately and can only be increased after a 24-hour cooling-off period.
  • Loss Limit: Set a maximum loss limit you are comfortable with. Once this limit is reached, the platform will stop accepting your bets until the limit period resets.
  • Mandatory Break: Take a break from the platform for 24 hours, a week, or a month — no need to contact support.
  • Self-Exclusion: The option to fully self-exclude from the 1cube platform for a minimum period of 6 months up to a permanent exclusion.

For full details on responsible gaming and available support resources, please visit the Responsible Gaming ours.

Limitation of Liability

The 1cube platform is provided "as is" and "as available". While 1cube makes every effort to ensure the platform runs smoothly and without interruption, there are certain limitations on the company's liability that members should be aware of.

1cube Liability Limitations

  • 1cube is not liable for any loss or damage resulting from unforeseeable service disruptions or circumstances beyond our control, including internet service outages, natural disasters, or third-party infrastructure failures.
  • 1cube is not liable for any unfavourable betting or gaming outcomes made by members based on inaccurate information from third parties.
  • In all circumstances, 1cube's maximum liability to any member is limited to the total net deposits made by that member in the 12 months preceding the claim.

Exclusions

The liability limitations above do not apply to losses caused by gross negligence or proven fraud on the part of 1cube. In such cases, our liability shall be governed by applicable laws in Malaysia.

Amendments to Terms & Governing Law

Right to Amend Terms

1cube reserves the right to amend, update, or replace these Terms & Conditions at any time. Members will be notified of material changes via their registered email or in-platform notification at least 7 days before the changes take effect, except in urgent circumstances that require immediate amendment.

Continued use of the 1cube platform after the effective date of any changes constitutes your acceptance of the amended Terms. If you do not agree with the changes, you have the right to close your account and withdraw all eligible balances before the changes take effect.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable laws. Any dispute arising from or in connection with these Terms shall first be resolved through 1cube's internal dispute resolution procedure before being referred to any external dispute resolution body.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact the 1cube support team via:

  • Email: support@1cube.best
  • Live Chat: Available 24/7 within the 1cube platform
  • FAQs: FAQ Page our FAQ contains answers to the most commonly asked questions

This version of the Terms & Conditions: This document is the updated version dated 1 January 2026 and supersedes all previous versions in their entirety. In the event of any inconsistency between the Bahasa Malaysia version and any other language version, the Bahasa Malaysia version shall prevail.

1cube Privacy Policy: All personal information you provide to 1cube is protected with bank-grade 256-bit SSL encryption. We do not share your data with third parties without your consent. For more information, please read our Privacy Policy ours.

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