Your privacy is more than a legal obligation for 1cube — it is a responsibility we take seriously every day. This document transparently explains what data we collect, how we use it, who can access it, and what rights you have as a 1cube member regarding your personal information.
1cube's privacy policy is built on six core principles that ensure your data remains under proper control and is protected at all times.
All personal and financial data you submit to 1cube — including deposits via Touch 'n Go, DuitNow, or FPX — is encrypted with 256-bit SSL encryption, the same standard used by Maybank2u and CIMB Clicks. No third party can intercept or read this data.
1cube has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and we never will. Your information belongs to you — we use it solely for the purposes you have consented to.
Every 1cube member has the right to access, correct, download, or request deletion of their personal data at any time. You may also withdraw consent for any non-mandatory data processing through your account settings or by contacting our support team.
1cube only collects data that is strictly necessary to deliver our services — nothing more. We do not request irrelevant information, and every category of data we collect has a clear purpose as stated in this policy.
1cube's operations comply with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We appoint an internal data protection officer to ensure ongoing compliance with these legal obligations.
In the event of a data breach that may affect your personal information, 1cube is committed to notifying affected members within 72 hours of the breach being detected, along with the steps that have been and are being taken to address the situation.
Important Note: This Privacy Policy explains how 1cube collects, uses, stores, and protects your personal data. By registering or continuing to use the 1cube platform, you agree to the terms set out here. Please read this document carefully and contact us at support@1cube.best if you have any enquiries.
This Privacy Policy is published by 1cube ("we", "platform", "company") and applies to all users who register, browse, or use any services offered by the 1cube platform at https://1cube.best. This covers all activity on the platform — from account registration and deposits via Malaysian payment methods such as Touch 'n Go eWallet and DuitNow, to playing slots, baccarat, Live Casino, betting on the Malaysia Super League or EPL, through to the withdrawal process.
At 1cube, we understand that trust is the foundation of our relationship with every member. When you register an account and entrust us with your personal information, you are placing confidence in us — and that is something we take seriously. This Privacy Policy exists to explain clearly how that trust is managed, not buried in complex legal language, but written in a way every Malaysian player can understand.
This policy forms part of 1cube's comprehensive data protection framework, together with Terms & Conditions and page Responsible Gaming us. All three documents should be read together for a complete understanding of how 1cube operates and protects its users.
Scope of Application: This policy applies to all 1cube members regardless of whether you access the platform via a web browser on a laptop, an Android or iOS smartphone, or any other device. It also applies to applicants who have registered but not yet verified their account, as well as former members whose accounts have been closed.
1cube only collects data that is strictly necessary to provide a secure, fair, and properly functioning service. Below are the categories of data we collect and examples of the information within each category:
This is information you actively provide when interacting with the 1cube platform:
This data is collected automatically when you use the 1cube platform, with no manual input required from you:
| Data Category | Examples of Information | Basis for Collection |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Contractual & Legal Obligations |
| Contact | Phone number, email address | Contract |
| Finance | Payment account details, transaction history | Contractual & Legal Obligations |
| Usage | Game records, betting history | Legitimate Interest |
| Technical | IP address, device type, browser | Legitimate Interest |
| Communications | Support chat records, emails | Legitimate Interest |
The data we collect is used for specific, legitimate purposes. 1cube does not use your data for any purpose beyond those stated below without first obtaining your consent.
This is the primary and most fundamental purpose — to provide you with 1cube's services. This includes creating and managing your account, processing deposits and withdrawals via your preferred Malaysian payment methods, verifying your identity during the KYC process, granting access to over 1,000 games including slots, baccarat, Live Casino and Sports Betting, and delivering effective customer support whenever you need assistance.
1cube uses your data to protect you and the platform from abuse, fraud, and security threats. This includes monitoring for unusual account activity, detecting unauthorised access attempts, preventing multi-account usage, and complying with Malaysian legal requirements relating to anti-money laundering (AML) and counter-terrorism financing (CFT).
Anonymous and aggregated usage data helps 1cube understand how players use the platform and identify areas for improvement. This allows us to offer more relevant game recommendations, optimise platform performance, and deliver a better interface for Malaysian users.
With your consent, 1cube may send you information about new bonuses, promotions, and relevant offers via email or notifications. You may withdraw consent for marketing communications at any time via the "unsubscribe" link in any email or through your account settings. Withdrawing marketing consent will not affect important operational communications such as transaction notifications or security alerts.
Important to Know: 1cube does not make automated decisions based solely on data processing that have legal or significant effects on you without human involvement. Any major decisions regarding your account — such as account closure or withdrawal rejection — involve human review.
1cube does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your data with others in order to provide our services to you:
We work with a number of third-party service providers that help us operate the 1cube platform. These include:
1cube may be required to disclose your data to the relevant authorities when mandated by Malaysian law — for example, in response to a lawful request from the Royal Malaysia Police, the Immigration Department, Bank Negara Malaysia, or a court of competent jurisdiction. In such cases, we will disclose only the minimum data necessary and, where permitted by law, will notify you of the disclosure.
Our Commitment: All third parties with whom we share data are bound by data protection agreements that prohibit them from using your data for any purpose other than those specified in their contract with 1cube. We periodically audit these third parties to ensure ongoing compliance.
Protecting your data from unauthorised access, loss, or misuse is 1cube's highest priority. We continually invest in technical security infrastructure and organisational procedures to ensure comprehensive protection.
All communications between your device and 1cube's servers are protected by TLS 1.3 encryption with SSL 256-bit keys. This is the same standard used by Malaysia's leading banking institutions, including Maybank and CIMB Bank. Your data cannot be read or intercepted by any party while in transit.
Data stored on 1cube's servers — including personal information, transaction records, and game history — is encrypted at rest using AES-256 encryption. Even if someone were to gain physical access to our servers, they would be unable to read the data without the appropriate decryption key.
Access to members' personal data within 1cube's internal systems is restricted to staff who require it to perform their duties. All access is logged and audited on a regular basis. Any staff member who attempts to access data beyond the scope of their role will be flagged by the system and investigated immediately.
1cube's security systems monitor all platform activity in real time to detect intrusion attempts, cyberattacks, and other anomalies. Any identified threat is addressed immediately by our security team, which operates 24 hours a day, seven days a week.
1cube platform data is automatically backed up daily to geographically separate locations. This ensures that in the event of any technical emergency or disaster, your data can be fully restored and services can resume with minimal disruption.
1cube undergoes periodic independent security audits conducted by certified third-party cybersecurity firms. The findings are used to identify and address any vulnerabilities before they can be exploited.
Shared Responsibility: While 1cube invests heavily in platform security, the safety of your account also depends on your own actions. Please use a strong, unique password, do not share your login credentials, and enable two-factor authentication (2FA) for added protection. Contact us immediately at support@1cube.best if you suspect your account has been accessed without authorisation.
1cube uses cookies and similar tracking technologies to enhance your experience on our platform. This section explains exactly what types of cookies we use and how you can control them.
Cookies are small text files stored on your device when you visit a website. They allow the platform to recognise your browser on subsequent visits and remember your preferences or session information. Cookies cannot run programmes or transmit viruses to your computer.
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please note, however, that blocking required (necessary) cookies may affect the functionality of the 1cube platform and you may be unable to log in or use certain features properly.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards, you have several important rights regarding your personal data held by 1cube.
You have the right to request a copy of all personal data we hold about you. We will provide this in a readable format within 30 days of receiving your request.
If your data is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update certain information directly through your 1cube account settings.
Under certain circumstances, you have the right to request the deletion of your personal data. This right does not apply where we are required to retain data to comply with legal obligations or to resolve any outstanding claims.
You have the right to request that we restrict the processing of your data under certain circumstances — for example, while you are verifying the accuracy of your data or pending the resolution of an objection to processing.
You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to transfer it to another data controller where this is technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests in certain circumstances.
How to Exercise Your Rights: To exercise any of the above rights, please submit a written request to us at support@1cube.best with the subject line "Data Protection Rights Request". Please include your full name and account email for verification. We will respond within 30 business days. For complex cases, we may require up to 60 days and will notify you if this applies.
1cube does not retain your personal data for longer than is necessary for the purposes stated in this Privacy Policy or to meet applicable legal obligations.
When you close your 1cube account, we will delete or encrypt your personal data that is no longer needed within 90 days. However, certain data may need to be retained for longer periods to meet legal obligations as described above. Any data retained after account closure will be stored securely and will not be used for marketing or any other commercial purposes.
If you have any questions, concerns, or complaints about how 1cube handles your personal data, please contact us through the following channels:
The 1cube team is committed to responding to all privacy-related enquiries within 5 business days. For formal requests to exercise data protection rights (as outlined in Section 7), the response time is up to 30 business days.
1cube reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material changes to this policy, we will:
Your continued use of the 1cube platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and withdraw all balances before the changes take effect.
Current Version: This is the updated version of 1cube's Privacy Policy, effective 1 January 2026, and supersedes all previous versions. This Policy should be read together with Terms & Conditions and page Responsible Gaming for a comprehensive understanding of how 1cube operates and protects its members.
Quick answers to the questions most frequently asked by 1cube members about data protection and privacy.
Register your 1cube account today with confidence — a platform that safeguards your privacy, offers over 1,000 quality games, and supports easy, secure Malaysian payment methods.